Terms and Conditions
Duke of Edinburgh - Open Participants
& Direct Paying School-Specific Participants
Cancellations and Refunds
- Any cancellations made up until 7
days prior to the event will be entitled to either a transfer to
another an equivalent at a later advertised date OR a refund less a cancellation
fee of $50. Please note - there is a limit of one transfer per registration
and it is only valid up until 7 days prior to the event. No further transfers or
refunds will be available.
- Any cancellations made within 7
days prior to the event will result in a full forfeit of the
fee. Please be aware -sickness or injury are not grounds for a refund within
this time.
- It is the parent’s/student’s responsibility to
ascertain that the expedition meets their individual Award requirements in
relation to level, mode, etc and their personal capabilities, etc. Please be
aware – incorrect signup is not grounds for a refund.
- It is the parent’s/student’s responsibility to
obtain prior approval from their Award Leader and to complete all
required paperwork. Please be aware – incorrect signup is not grounds for
a refund.
- Any other requests, special considerations, etc
for refunds or transfers will not be considered after 2 weeks from the end date
of the expedition. Requests must be forwarded in writing.
- For late registrations, a $20 administration fee
will be applied.
- Whilst we endeavour to run all advertised events,
Somerset reserves the right to cancel, postpone or modify dates in the event of
below-minimum numbers, extreme weather conditions, etc, if required. In these
instances a full refund or transfer will be honoured.
- GST is inclusive and applicable to our
registration fees.
Equipment Hire and Purchase
- Any equipment arranged to be hired or purchased
prior to the expedition is NON-REFUNDABLE – please be sure of your purchase.
Orders can be made within 1 day prior to your camp/expedition so you do not need
to rush into any decisions.
- For cancelled expeditions up until 7 days prior
any hire and/or purchase gear is refundable.
- For cancelled expeditions within 7 days prior any
hire gear is non-refundable, and purchase gear is refundable.
- If you order the wrong size (e.g. in Rain Jackets
& Thermals) we will happily exchange for a different size. A group leader or
office staff member needs to be informed of this at the beginning of
the program, before the item is packed or used, to be able to provide
an exchange. Please advise the student to check this.
- If a purchased item is faulty, a group leader or
office staff member needs to be informed to be able to provide assistance
during the camp/expedition. Faulty items will be replaced if the fault
is confirmed by a Somerset staff member.
- Once the purchase gear is issued to the student at
the beginning of the program, it becomes the students’ responsibility.
Please be aware - any loss, damage sustained or if the item is not used, is
not grounds for refund or exchange.
- GST is inclusive
Fee Inclusions
- Each group will be accompanied by a qualified
Somerset Staff member.
- The nominated Fee is based on the level of
expedition and does not include transport to and from the venue, or any
other additional costs.
- Participants are required to obey instructions
from our Staff and cooperate with activities as a requirement of the Duke of
Edinburgh award. This includes the normal medical, social and behavioural
aspects of a participant’s experience
Privacy Policy
- To guarantee the Safety of all Participants,
please ensure the accuracy of the details provided. Any Medical conditions or
requirements need to be clearly advised.
- Your details will be handled in accordance
with our Privacy Policy - please contact us if you require a copy.
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