Terms and Conditions

Duke of Edinburgh - Open Participants & Direct Paying School-Specific Participants

Cancellations and Refunds

Any cancellations made up until 7 days prior to the event will be entitled to either a transfer to another an equivalent at a later advertised date OR a refund less a cancellation fee of $50. Please note - there is a limit of one transfer per registration and it is only valid up until 7 days prior to the event. No further transfers or refunds will be available.
Any cancellations made within 7 days prior to the event will result in a full forfeit of the fee. Please be aware -sickness or injury are not grounds for a refund within this time.
It is the parent’s/student’s responsibility to ascertain that the expedition meets their individual Award requirements in relation to level, mode, etc and their personal capabilities, etc. Please be aware – incorrect signup is not grounds for a refund.
It is the parent’s/student’s responsibility to obtain prior approval from their Award Leader and to complete all required paperwork. Please be aware – incorrect signup is not grounds for a refund.
Any other requests, special considerations, etc for refunds or transfers will not be considered after 2 weeks from the end date of the expedition. Requests must be forwarded in writing.
For late registrations, a $20 administration fee will be applied.
Whilst we endeavour to run all advertised events, Somerset reserves the right to cancel, postpone or modify dates in the event of below-minimum numbers, extreme weather conditions, etc, if required. In these instances a full refund or transfer will be honoured.
GST is inclusive and applicable to our registration fees.

Equipment Hire and Purchase

Any equipment arranged to be hired or purchased prior to the expedition is NON-REFUNDABLE – please be sure of your purchase. Orders can be made within 1 day prior to your camp/expedition so you do not need to rush into any decisions.
For cancelled expeditions up until 7 days prior any hire and/or purchase gear is refundable.
For cancelled expeditions within 7 days prior any hire gear is non-refundable, and purchase gear is refundable.
If you order the wrong size (e.g. in Rain Jackets & Thermals) we will happily exchange for a different size. A group leader or office staff member needs to be informed of this at the beginning of the program, before the item is packed or used, to be able to provide an exchange. Please advise the student to check this.
If a purchased item is faulty, a group leader or office staff member needs to be informed to be able to provide assistance during the camp/expedition. Faulty items will be replaced if the fault is confirmed by a Somerset staff member.
Once the purchase gear is issued to the student at the beginning of the program, it becomes the students’ responsibility. Please be aware - any loss, damage sustained or if the item is not used, is not grounds for refund or exchange.
GST is inclusive

Fee Inclusions

Each group will be accompanied by a qualified Somerset Staff member.
The nominated Fee is based on the level of expedition and does not include transport to and from the venue, or any other additional costs.
Participants are required to obey instructions from our Staff and cooperate with activities as a requirement of the Duke of Edinburgh award. This includes the normal medical, social and behavioural aspects of a participant’s experience

Privacy Policy

To guarantee the Safety of all Participants, please ensure the accuracy of the details provided. Any Medical conditions or requirements need to be clearly advised.
Your details will be handled in accordance with our Privacy Policy - please contact us if you require a copy.